Tuesday, September 15, 2015

MY TWO CENTS

Guest Column
Mike Agugliaro

MY TWO CENTS

Creating a Successful Culture

Eight out of 10 businesses that open this year will fail within 18 months. Many of these business leaders will never truly realize what went wrong. What causes this lack of success? There’s no simple answer, and it’s easy to pin this failure on lack of financing or other economic factors, but cracks in the foundation often appear well before the day a company is forced to shut its doors.

HIRE THE BEST EMPLOYEES

What can you do to create a culture in the workplace that helps ensure company success? It all starts with your employees.

When my business partner and I started our company, the first few years were tough. Simply put, we struggled. We weren’t making much money, had no rhyme or reason to the processes we were using, and had no time for our families. We worked constantly and wore ourselves thin just to get by. We knew we had to make a change, so, after some deep thought, we altered the company’s structure. Instead of doing what everyone else in the industry had already done, we modeled and implemented proven systems and formulas based on companies that had the cultures and service levels we strived to provide. In just a few short years, our company made a drastic turn for the better, and we were soon setting new milestones.

We were fortunate. We realized our downfalls in time to shift the company’s structure into one that breeds success, but many business owners don’t recognize the warning signs until they’re faced with the difficult decision to close up shop for good.

STAFF EXPECTATIONS