Tuesday, July 21, 2015

A Little Bit of Good News Concerning Regulations

By:Kyle Gargaro
Bashing the government has become quite popular in this country. And, rightfully so. This partisan group in Washington often overreaches and does not think through the laws and regulations they place on people and businesses. That is evident in HVAC industry circles where the industry is reacting to a plethora of regulations on the horizon.
And, while news concerning HVAC that comes out of Washington, District of Columbia, is usually negative, the industry finally got some good news recently. More than a few U.S. Representatives came out against the U.S. Department of Energy’s (DOE’s) recently proposed 92 percent AFUE nationwide residential furnace standard. That standard might be the worst idea since subprime mortgages.
The DOE’s own analysis of the standard showed that 31 percent of

Training Can Help Curb Callbacks

Investing in continuing education is a smart move for HVAC contractors

The money that contractors invest in training will come back to them quickly in the form of reduced callbacks.
If there is one issue that all HVAC contractors can agree upon, it’s that no one likes callbacks. Those return trips to fix problems, or assuage a customer’s concerns, cost money, and can reduce the goodwill a customer feels toward the contractor, thus decreasing the possibility of a referral.
That’s why keeping the number of callbacks to a minimum is the goal of any contractor, and one way to do that is to increase the amount of training that they — and their technicians — receive.

WHEN THINGS GO WRONG

HVAC systems are very complex, and, if technicians do not have the proper training, there are a number of ways installations or repairs can go wrong, resulting in a callback. Typical reasons for callbacks usually include incorrect installations, improper diagnosis of a problem, or poor repair jobs, said Alex Hutcherson, vice president, HVAC, Ferguson Enterprises. “These problems can often be avoided if a technician is experienced, knowledgeable, and trained with the proper set of skills and tools to install, test units, and make repairs.”
According to Howard Weiss, executive vice president, ESCO Group, the problems associated with improperly trained technicians and contractors can be seen in a recent ESCO Group study of residential HVAC systems, which showed:
• 72 percent are oversized, which can impact the occupant’s comfort and health, energy consumption, and equipment life;
• 68 percent are improperly charged, which can affect energy consumption by 18-25 percent;
• 70 percent have improper airflow, which affects both sensible and latent efficiency and decreases energy efficiency; and
• 91 percent remain untested for combustion safety and efficiency, even though a minor air/fuel ratio inaccuracy will affect energy efficiency by 18-20 percent.
“The net result of each of these problems is an unnecessary callback. In order to resolve these issues, contractors and technicians need a strong foundation in proper equipment sizing, critical charging procedures, airflow, psychrometrics, and combustion efficiencies,” said Weiss. “In addition, the last decade has seen many technological changes, ranging from ductless split systems to combined heat and power systems to variable refrigerant flow systems. As technologies change, contractors must invest in training to keep their businesses current and relevant. The money they invest in training will come back to them quickly in the form of reduced callbacks.”
More training will definitely reduce the number of callbacks, said Larry Konopacz, manager of training and education, Bell & Gossett Little Red Schoolhouse. “System components often fail because they are mismatched to the system, not because of a manufacturing defect. Simply replacing a failed component without understanding why it failed may result in repeated callbacks. By understanding how a system operates and identifying the reason a component failed, technicians are able to properly resolve the issue and stop callbacks.”
Tom Stephan, an instructor with the Goulds Water Technology Factory School, also believes more training results in fewer callbacks — and, the more practical, the better. “Factory training is an effective way to simulate real-world installations and troubleshooting. In fact, my preference is practical and tactile training in short amounts of time, because contractors tend to retain the information longer if they are involved in tactile training. And, as it is with other types of training, if the training is not applied within a short period of time, the memory tends to fade.”

HELP IS AVAILABLE

Recruiting Veterans to Join HVAC

Programs are designed to introduce veterans to mechanical trades careers

June 22, 2015

The shortage of well-trained HVAC technicians has plagued the industry for years, and projections insist the problem isn’t going away anytime soon. Even the most conservative estimates put the current shortage of HVAC technicians at 20,000, and this number says nothing of the shortage of qualified HVAC technicians.
However, many are finding qualified, disciplined help from those who once donned uniforms decorated with different badges and stripes.

VETERANS IN THE WORKFORCE


Tuesday, July 14, 2015

NEWSmakers Q&A: Defining the Internet of Things

Daikin’s Paul Rauker discusses the current and future role of the IoT in the HVAC industry


June 29, 2015

Put the term Internet of Things into a Google search and you will soon see 752 million results. It has become a buzzword, both inside and outside the HVAC industry. But, does everyone know what the phrase actually encompasses? I was less than clear on what it entailed, so I talked with Paul Rauker, vice president and general manager at Daikin Applied, about this topic. Rauker, who previously worked at Honeywell, spends much of his day thinking about this emerging technology.
KG: Hey Paul. Are you ready to talk the Internet of Things?
PR: Every day of my life (laughs).
KG: The Internet of Things has become a buzzword. How do you explain it to people who are less than familiar with the term?

Thursday, July 9, 2015

Keeping One Eye on the Future

June 29, 2015

I recently had the pleasure of participating in the Joint Futures CommitteeMeeting in Arlington, Virginia. In case you are unaware of the group, this is where the best and brightest of the industry — save for me, of course — get together for a one-day meeting to brainstorm solutions for some of the HVACR industry’s problems. It takes place at the ACCA headquarters and is run by Glenn Hourahan of ACCA and former ACCA chairman Laura DiFilippo.
All the major stakeholders were represented at the meeting, as a good mix of manufacturers, distributors, and contractors were present. They even welcomed a home builder representative.
The interesting part is that this group is not concerned about problems that are here today or even problems that will rise up in the near future. Instead, the Joint Future Committee tries to look three years or more down the road to examine what will impact the industry. It is a very proactive, yet challenging, way to address the industry’s future.
The process starts months prior, when everyone in the committee sends three ideas to possibly discuss at the meeting. That is not as easy as it sounds. In my job, it’s easy to identify the problems of today, and figuring out the problems of tomorrow is not really that hard. In fact, they tend to knock on your door; you don’t need to go looking for them. Trying to come up with the problems that will bubble up three to five years from now is a lot tougher.

INTERNET OF THINGS

For instance, at the event, my group talked about the Internet of Things (IoT).
The topic centered upon the move to have all HVAC systems electronically connected to the house and building network and controls system. This is being pushed by the U.S. Department of Energy (DOE) as well as utilities to enable connection to the smart grid, improve diagnostics, and help in the efforts to reduce energy consumption, control peak power, and better enable the use of renewable energy. This will change the way equipment is designed, installed, and serviced. The question was, “How do we get the industry engaged and prepare the installation and service industry for the change in the way units may be installed and operated in the future?” It sounds like a lot to discuss, but, don’t worry — they ordered in lunch.
Another subgroup tackled what would happen if a group decided to do to HVAC what Uber has done to taxis. This is what it looks like to try and identify problems of the future.
What does this mean to our contractor readers? Well, first, it means there is a group of smart folks in HVACR trying to make sure this industry stays ahead of the curve. Also, those who complain that the different channel groups don’t work together are probably unaware of meetings like this.
Finally, this should be a blueprint for running your business. I am sure, for a lot of HVAC contractors, running a business is a day-to-day or week-to-week job. This means they are just trying to put out the fires of the day and make sure they have a good week. Contractors who feel they are ahead of the game are tracking their monthly numbers and can tell you how they compare to last year.
But, how many contractors are truly looking three to five years down the road to investigate what their company will look like and, more importantly, what their competitors will look like? Odds are the government will be moving the goal posts on you.
Obviously, this is not something that you can think about daily or even weekly. But, maybe you can squeeze in a couple hours monthly or quarterly. Better yet, get your executive team to help you out. As I can tell you firsthand from my experience on the Joint Futures Committee, multiple heads thinking about problems are definitely better than one. The number of ideas that come out of the group brainstorming session is staggering.
Give it a try so you won’t get caught flat footed when the industry and your market inevitably changes.
To learn more about the Joint Futures committee, visit http://bit.ly/JointFutures.
Publication date: 6/29/2015 

Thursday, July 2, 2015

US Reps Refute 92% Furnace Rule

By:Jen Anesi


Industry, Congress insist 92 percent AFUE furnace rule places ‘unnecessary burden’ on homeowners
On June 8, 121 members of the U.S. House of Representatives sent a letter to U.S. Department of Energy (DOE) Secretary Ernest Moniz urging the agency to reconsider its recently proposed 92 percent AFUE nationwide residential furnace standard. The current national standard for residential natural gas furnaces is 80 percent AFUE.
In the letter authored by U.S. Rep. Mo Brooks, R-Alabama, Brooks and 120 undersigned members of the House — including 116 Republicans and four Democrats — said they are “extremely concerned that requiring the elimination of the economical and efficient noncondensing furnace will place an unnecessary burden on already struggling homeowners in our states,” and that “by setting a nationwide energy-efficiency standard that precludes a consumer from choosing to install a noncondensing furnace, the DOE will be forcing many homeowners to either abandon the use of natural gas to heat their homes or pay substantially more for the installation of a furnace that meets the new standard.”